Terms of Use and Sale

1. Purpose

These Terms govern the use of the platform eccelso.tech, which provides an artificial intelligence service enabling users to interact with uploaded PDF documents.

2. Description of the Service

The platform allows users to:

upload PDF documents
analyze the content of the documents
obtain answers, summaries, and analyses via artificial intelligence

The platform does not host or claim ownership of user documents.

3. User Content

The service uses content uploaded by users.

The platform:

does not claim any rights over uploaded documents
processes content solely to provide the service
respects intellectual property rights

All documents remain the property of their respective owners.

4. Access to the Service

The service is accessible to:

individuals aged 18 or older
legal entities (companies)

5. User Account

The user is responsible for:

their login credentials
all activity under their account

6. Credit System (Wallet)

The platform operates using a prepaid credit system.

Credits:

are purchased in advance
allow access to AI features
are deducted based on usage

7. Nature of Credits

Credits:

do not constitute electronic money
have no monetary value outside the platform
are non-transferable
cannot be withdrawn

8. Payments

Payments are processed via third-party payment service providers (PSPs).

The company does not store any banking information.

9. Refunds

Purchased credits are non-refundable except in cases of:

technical error
legal obligation

10. Prohibited Use

It is prohibited to:

use the service abusively
exploit the service automatically without authorization
attempt to bypass the payment system
upload content you do not have the rights to use

11. Limitation of Liability

AI-generated results:

may contain errors
do not constitute professional advice

The user remains responsible for how they use the information.

12. Suspension

The company may suspend an account in case of violation of these Terms.

13. Governing Law

These Terms are governed by the laws of Cyprus.